There are two people today who are overjoyed. Why? The long lost package has finally arrived and was received by my daughter this morning. Two days ago, I decided to stop by the UPS store to complain about the lost package. The young girl employee was very helpful and looking back, I should have stop there before making all these phone calls. She instructed me to call the 1-800 number and she guided me through it. She was coaching me what to say, etc. Anyway, make the long story short, a investigation has been initiated. A couple of hours later, I got a message from UPS needing more info. Yesterday, I got another call and I returned the call. Both my daughter and I decided to say a little prayer. It won't hurt, right. We have been patient since the package is a week overdue but the bad part is that they really did not know the whereabouts of the package. This doesn't mean that I have restored my faith with the UPS. I will have to wait a month to send my next package and I will try the US postal instead. They are a little bit slow with no tracking system unless you pay extra, but at least I have never lost anything. So the UPS saga has now come to an end.
By the way, just for fun, I checked on line and it appears that they are still trying to find the package and the system has not been updated. Guess what? I won't take the time to tell them the updated information.
|This is for the driver that delivered my package to my daughter this morning. He's our hero.|